How to Make claims with Star Health

We pray God that All of Our Customes should be hale and healthy and a situation should not arise to go/ admitted to the Hospital. However We careful, there may be situation arise, where we are informed by the Doctor to get admitted to Hospital, then We should Call the 24 hour help-line for assistance - Star Health Toll free Number 1800 425 2255 / 1800 102 4477 ( Number available on Ur Back of the ID Card) Inform the ID number/or Ur Policy Number for easy reference inform who is admitted, which Hospital the admission is made, when he is admitted/going to be admitted, reason for the admission. U will get claim Number to Ur Mobile by SMS. Star Health claim relation cell also informs U about Ur Room rent eligibility and other details. Be ensure that U stay within Ur room Rent eligibility, so that claim has settled in full at the maximum. Particularly more in the case of Senior citizen Red carpet Policy. U can always call Us 9840177017 for any Clarification,doubts, details, eligibility, support, in making reimbursement claims, etc. for Ur information I wish to share that last year 2018-19 , 37 customers have been benefited by Star Health claim Cells. claim of 3 customers has been rejecte4d in the year 2018-19 in april 2019 6 customers has been benefited and in may till date 2 customers has been benefited. No rejection of claims in this year 2019-20 *Claim Procedure*: In case of planned hospitalization inform 24 hours prior to admission in the hospital In case of emergency hospitalization information to be given within 24 hours after hospitalization In non-network hospitals payment must be made up-front and then reimbursement will be effected on submission of documents