When U wanted a health insurance policy, Ur friend may suggested buying it from a friend of a friend. Since You thought buying it from a known source would be advisable and so bought a policy for family.
When U wanted the Agent/Brokers Assistance at the time of claims/hospital admission only to find the phone switched off. The Agent/broker was not of much help even later, when wanted to claim/Reimburse the amount.
Frustrated by the experience and the inefficiency, U may now wants to change Ur Agent/Borker/Insurance. There are many others who buy health insurance without a thorough check of the Agent/Broker/Insurance Company credentials and then after a bad experience want to change.
Always Select a service Minded agent, His Experience, Wheather doing full time/Part time, his Product knowledge, etc.
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